- Help Desk Support
- Customer and Client Support
- Empathy
- Customer Relationship Management
- Technical Support and Services
- Greeting Customers
- Problem Solving
- Critical Thinking and Problem Solving
- Customer Engagement
- Process Management
- Customer Service
- Customer Complaint Resolution
Customer Service Fundamentals
Completed by Cristina Sánchez San Martín
July 5, 2021
14 hours (approximately)
Cristina Sánchez San Martín's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain

