- Critical Thinking and Problem Solving
- Technical Support and Services
- Customer Engagement
- Help Desk Support
- Greeting Customers
- Empathy
- Customer Service
- Customer Support
- Customer Complaint Resolution
- Communication
- Customer experience improvement
- Customer Relationship Management
Customer Service Fundamentals
Completed by Cristina Sánchez San Martín
July 5, 2021
14 hours (approximately)
Cristina Sánchez San Martín's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
