- Process Management
- Customer experience improvement
- Greeting Customers
- Problem Solving
- Communication
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Customer and Client Support
- Customer Complaint Resolution
- Help Desk Support
- Customer Engagement
Customer Service Fundamentals
Completed by Hero Quincy Riekert
February 16, 2020
14 hours (approximately)
Hero Quincy Riekert's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
