Customer Service Fundamentals
Completed by Laura Brescia
December 14, 2023
12 hours (approximately)
Laura Brescia 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Help Desk Support
- Category: Communication
- Category: Greeting Customers
- Category: Concision
- Category: Customer Relationship Management
- Category: Persistence
- Category: Problem Solving
- Category: Customer and Client Support
- Category: Process Management
- Category: Empathy

