Customer Service Fundamentals
Completed by Ekang Catherine Ntube
June 24, 2025
14 hours (approximately)
Ekang Catherine Ntube's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Empathy
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer Service
