- Salesforce
- Customer Relationship Management (CRM) Software
- Sales Pipelines
- Data Import/Export
- Data Cleansing
- Sales Operations
- Sales Process
- Sales Support
- Campaign Management
- Lead Generation
- Sales Development
Lead Management in Salesforce
Completed by Santhosh Raj Govindan
July 15, 2024
29 hours (approximately)
Santhosh Raj Govindan 's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
