ServiceNow System Administrator from Zero to Hero
Completed by Muneeb Ali Muzaffar
July 23, 2026
5 hours (approximately)
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What you will learn
Identify key components of the ServiceNow platform and its user interface.
Explain the purpose of user roles, groups, and access control within ServiceNow.
Configure and manage ServiceNow instances, users, and groups in real-world scenarios.
Assess the effectiveness of implemented SLAs, ACLs, and reports in managing IT services.
Skills you will gain
- Category: Enterprise Application Management
- Category: User Accounts
- Category: Systems Administration
- Category: Automation
- Category: Authorization (Computing)
- Category: Business Process Automation
- Category: Service Level
- Category: System Configuration
- Category: Identity and Access Management
- Category: Scripting
- Category: ServiceNow
