Customer Service Fundamentals
Completed by B KAVITHA
September 20, 2020
12 hours (approximately)
B KAVITHA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Problem Solving
- Category: Empathy
- Category: Communication
- Category: Concision
