Customer Service Fundamentals
Completed by Ricardo Aparecido Leite
October 24, 2020
14 hours (approximately)
Ricardo Aparecido Leite's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service

