- Quality Improvement
- Healthcare Industry Knowledge
- Systems Thinking
- Risk Analysis
- Patient Safety
- Health Systems
- Health Care Administration
- Continuous Quality Improvement (CQI)
- Safety Training
- Health Care
- Problem Management
- Safety Standards
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Completed by CĂntia Navarro Alves de Souza
September 17, 2021
5 hours (approximately)
CĂntia Navarro Alves de Souza's account is verified. Coursera certifies their successful completion of Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
What you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain

