Customer Service Fundamentals
Completed by Gabriela Martins Gouveia Fonseca
October 1, 2025
12 hours (approximately)
Gabriela Martins Gouveia Fonseca's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Communication
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support
