Customer Service Fundamentals
Completed by STEPHEN KANIARU RUKWARO
October 16, 2020
14 hours (approximately)
STEPHEN KANIARU RUKWARO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
