- Data Import/Export
- Sales Process
- Sales Operations
- Sales Pipelines
- Campaign Management
- Data Entry
- Lead Generation
- Sales Development
- Customer Relationship Management (CRM) Software
- Sales Management
- Salesforce
Lead Management in Salesforce
Completed by Thanakan Wuttikietpaiboon
April 21, 2024
29 hours (approximately)
Thanakan Wuttikietpaiboon's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
