Introduction to Customer Service
Completed by Ammar Haider
July 11, 2024
18 hours (approximately)
Ammar Haider's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Problem Solving
- Category: Communication
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Ability To Meet Deadlines
- Category: Non-Verbal Communication
- Category: Empathy
- Category: Customer Service
- Category: De-escalation Techniques

