- User Accounts
- Customer Success Management
- Data Security
- Customer Engagement
- Salesforce
- Marketing Automation
- Security Management
- Stakeholder Engagement
- Customer Relationship Management (CRM) Software
- Business Reporting
- Marketing Management
- Sales Development
Salesforce Basics
Completed by Akash Jajpura
December 22, 2021
23 hours (approximately)
Akash Jajpura's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
