- Critical Thinking and Problem Solving
- Technical Support and Services
- Customer Engagement
- Help Desk Support
- Greeting Customers
- Empathy
- Customer Service
- Customer Support
- Customer Complaint Resolution
- Communication
- Customer experience improvement
- Customer Relationship Management
Customer Service Fundamentals
Completed by JAMES NJENGA NG'ANG'A
June 20, 2020
14 hours (approximately)
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Skills you will gain
