- Critical Thinking and Problem Solving
- Interpersonal Communications
- Customer Complaint Resolution
- Process Management
- Customer experience improvement
- Help Desk Support
- Empathy
- Customer and Client Support
- Customer Service
- Customer Engagement
- Customer Support
- Problem Solving
Customer Service Fundamentals
Completed by JAMES NJENGA NG'ANG'A
June 20, 2020
14 hours (approximately)
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Skills you will gain
