Customer Service Fundamentals
Completed by Paola Denisse Veloz
November 9, 2020
12 hours (approximately)
Paola Denisse Veloz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Communication
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
