Customer Service Fundamentals
Completed by Murshedul Murad
June 30, 2022
14 hours (approximately)
Murshedul Murad's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Communication
- Category: Personal Attributes

