Customer Service Fundamentals
Completed by Kessilin Vale Paradela
December 14, 2020
12 hours (approximately)
Kessilin Vale Paradela's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Persistence
- Category: Help Desk Support
