Customer Service Fundamentals
Completed by Kessilin Vale Paradela
December 14, 2020
14 hours (approximately)
Kessilin Vale Paradela's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
