- Process Management
- Customer Relationship Management
- Critical Thinking and Problem Solving
- Technical Support and Services
- Communication
- Customer Engagement
- Customer experience improvement
- Customer Complaint Resolution
- Empathy
- Greeting Customers
- Interpersonal Communications
- Customer Service
Customer Service Fundamentals
Completed by Kafumbe Julius
June 19, 2024
14 hours (approximately)
Kafumbe Julius's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
