- Empathy
- Customer and Client Support
- Customer Engagement
- Problem Solving
- Customer Complaint Resolution
- Critical Thinking and Problem Solving
- Interpersonal Communications
- Process Management
- Customer Service
- Customer Relationship Management
- Greeting Customers
- Customer experience improvement
Customer Service Fundamentals
Completed by Kamil Polok
November 6, 2020
14 hours (approximately)
Kamil Polok's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
