Customer Service Fundamentals
Completed by Chidiebere UmehObi
December 16, 2024
14 hours (approximately)
Chidiebere UmehObi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Greeting Customers
- Category: Technical Support and Services
- Category: Customer Service

