- Customer Data Management
- Digital Marketing
- Big Data
- Data Analysis
- Marketing Analytics
- Marketing Effectiveness
- Social Media Marketing
- Consumer Behaviour
- Predictive Analytics
- Customer Relationship Management
- Customer experience strategy (CX)
- Marketing Strategies
Marketing analytics: Know your customers
Completed by Pragya Singh
September 6, 2021
20 hours (approximately)
Pragya Singh's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
