- Automation
- Sales Enablement
- Customer Engagement
- Cloud-Based Integration
- Security Management
- Customer Success Management
- Marketing Automation
- Sales Development
- Business Reporting
- Data Security
- Stakeholder Engagement
- Customer Communications Management
Salesforce Basics
Completed by Prabhleen Kamra
January 17, 2022
23 hours (approximately)
Prabhleen Kamra's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
