- Stakeholder Engagement
- Salesforce
- Account Management
- Security Management
- Customer Relationship Management (CRM) Software
- Automation
- Cloud-Based Integration
- Data Security
- User Accounts
- Sales Development
- Customer Engagement
- Sales Enablement
Salesforce Basics
Completed by Michael Henderson
June 13, 2022
23 hours (approximately)
Michael Henderson's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
