Salesforce Basics
Completed by Michael Henderson
June 13, 2022
4 hours (approximately)
Michael Henderson's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Account Management
- Category: Customer Relationship Management
- Category: Automation
- Category: Cloud-Based Integration
- Category: Customer Relationship Management (CRM) Software
- Category: Data Security
- Category: Salesforce
- Category: Data Management
- Category: Sales Process
- Category: Customer Engagement
- Category: Sales Enablement
- Category: Business Reporting
