Customer Service Fundamentals
Completed by Azeezat Adeyemi
September 15, 2023
14 hours (approximately)
Azeezat Adeyemi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Communication
- Category: Interpersonal Communications
- Category: Process Management
- Category: Customer Service
- Category: Customer Complaint Resolution
