- Help Desk Support
- Customer Service
- Customer and Client Support
- Technical Support and Services
- Customer Complaint Resolution
- Interpersonal Communications
- Customer experience improvement
- Empathy
- Critical Thinking and Problem Solving
- Greeting Customers
- Communication
- Process Management
Customer Service Fundamentals
Completed by Maritza Verónica Dimas
September 22, 2021
14 hours (approximately)
Maritza Verónica Dimas's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
