- Customer experience improvement
- Greeting Customers
- Customer Complaint Resolution
- Customer Service
- Customer Relationship Management
- Problem Solving
- Critical Thinking and Problem Solving
- Help Desk Support
- Interpersonal Communications
- Process Management
- Technical Support and Services
- Customer Support
Customer Service Fundamentals
Completed by Alan Abraham
February 13, 2021
14 hours (approximately)
Alan Abraham's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
