Customer Service Fundamentals
Completed by Alan Abraham
February 13, 2021
12 hours (approximately)
Alan Abraham's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Interpersonal Communications
- Category: Concision
- Category: Process Management

