- Critical Thinking and Problem Solving
- Interpersonal Communications
- Customer Complaint Resolution
- Process Management
- Customer experience improvement
- Help Desk Support
- Empathy
- Customer and Client Support
- Customer Service
- Customer Engagement
- Customer Support
- Problem Solving
Customer Service Fundamentals
Completed by Alan Abraham
February 13, 2021
14 hours (approximately)
Alan Abraham's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
