- Process Management
- Technical Support and Services
- Problem Solving
- Customer Complaint Resolution
- Customer Service
- Customer experience improvement
- Help Desk Support
- Customer Support
- Greeting Customers
- Communication
- Customer Relationship Management
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by GLEN DOMINGO BERTULFO
May 18, 2021
14 hours (approximately)
GLEN DOMINGO BERTULFO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
