- Greeting Customers
- Process Management
- Empathy
- Customer Complaint Resolution
- Customer and Client Support
- Communication
- Help Desk Support
- Customer Service
- Technical Support and Services
- Customer experience improvement
- Problem Solving
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Emie FREBAULT
November 22, 2022
14 hours (approximately)
Emie FREBAULT's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
