- Empathy
- Technical Support and Services
- Customer experience improvement
- Customer Engagement
- Problem Solving
- Help Desk Support
- Customer Service
- Customer Relationship Management
- Communication
- Interpersonal Communications
- Customer Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Emie FREBAULT
November 22, 2022
14 hours (approximately)
Emie FREBAULT's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
