- Customer experience improvement
- Technical Support and Services
- Customer Relationship Management
- Customer and Client Support
- Empathy
- Customer Engagement
- Customer Complaint Resolution
- Communication
- Interpersonal Communications
- Help Desk Support
- Process Management
- Customer Service
Customer Service Fundamentals
Completed by Alessandro Cordella
August 31, 2020
14 hours (approximately)
Alessandro Cordella's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
