Customer Service Fundamentals
Completed by FELIPE AUGUSTO PEREIRA GOMES
January 8, 2021
14 hours (approximately)
FELIPE AUGUSTO PEREIRA GOMES's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service

