- Customer experience improvement
- Technical Support and Services
- Customer Relationship Management
- Customer and Client Support
- Empathy
- Customer Engagement
- Customer Complaint Resolution
- Communication
- Interpersonal Communications
- Help Desk Support
- Process Management
- Customer Service
Customer Service Fundamentals
Completed by FELIPE AUGUSTO PEREIRA GOMES
January 8, 2021
14 hours (approximately)
FELIPE AUGUSTO PEREIRA GOMES's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
