- Customer experience improvement
- Greeting Customers
- Customer Support
- Process Management
- Technical Support and Services
- Problem Solving
- Customer Relationship Management
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
- Customer Complaint Resolution
- Communication
Customer Service Fundamentals
Completed by FELIPE AUGUSTO PEREIRA GOMES
January 8, 2021
14 hours (approximately)
FELIPE AUGUSTO PEREIRA GOMES's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
