- Communication
- Greeting Customers
- Customer Relationship Management
- Customer Complaint Resolution
- Help Desk Support
- Technical Support and Services
- Empathy
- Interpersonal Communications
- Customer Engagement
- Customer Service
- Critical Thinking and Problem Solving
- Customer and Client Support
Customer Service Fundamentals
Completed by Ikea Lynette Darville
December 3, 2020
14 hours (approximately)
Ikea Lynette Darville's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
