Customer Service Fundamentals
Completed by Ikea Lynette Darville
December 3, 2020
14 hours (approximately)
Ikea Lynette Darville's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Greeting Customers
- Category: Problem Solving
- Category: Persistence
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement

