- Customer Communications Management
- Marketing Automation
- Sales Enablement
- Customer Engagement
- Cloud-Based Integration
- Business Reporting
- Data Management
- Sales Pipelines
- Account Management
- Stakeholder Engagement
- Automation
- Marketing Management
Salesforce Basics
Completed by Ulisses Viana Taveira
February 27, 2022
23 hours (approximately)
Ulisses Viana Taveira's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
