Customer Service Fundamentals
Completed by Stanley Bonilla
April 15, 2022
12 hours (approximately)
Stanley Bonilla's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Interpersonal Communications
- Category: Process Management
- Category: Communication
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Service Level
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
