Customer Service Fundamentals
Completed by Jennifer Estefany Coello Cruz
December 24, 2020
12 hours (approximately)
Jennifer Estefany Coello Cruz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Interpersonal Communications
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management

