- Communication
- Technical Support and Services
- Interpersonal Communications
- Empathy
- Help Desk Support
- Process Management
- Problem Solving
- Customer and Client Support
- Customer Support
- Customer experience improvement
- Customer Relationship Management
- Customer Engagement
Customer Service Fundamentals
Completed by Kaboyamodimo Gogoelihle Mohutsiwa
June 1, 2021
14 hours (approximately)
Kaboyamodimo Gogoelihle Mohutsiwa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
