Customer Service Fundamentals
Completed by Kaboyamodimo Gogoelihle Mohutsiwa
June 1, 2021
12 hours (approximately)
Kaboyamodimo Gogoelihle Mohutsiwa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Interpersonal Communications
- Category: Process Management
- Category: Communication
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Service Level
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
