- Interpersonal Communications
- Customer Engagement
- Technical Support and Services
- Empathy
- Customer Service
- Problem Solving
- Customer Relationship Management
- Customer experience improvement
- Customer and Client Support
- Greeting Customers
- Help Desk Support
- Communication
Customer Service Fundamentals
Completed by Kaboyamodimo Gogoelihle Mohutsiwa
June 1, 2021
14 hours (approximately)
Kaboyamodimo Gogoelihle Mohutsiwa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
