- Data Import/Export
- Salesforce
- Sales Support
- Customer Relationship Management (CRM) Software
- Sales Pipelines
- Data Cleansing
- Campaign Management
- Lead Generation
- Sales Process
- Sales Operations
- Sales Development
Lead Management in Salesforce
Completed by Maria Guadalupe Talia Armas Barrera
April 22, 2024
29 hours (approximately)
Maria Guadalupe Talia Armas Barrera's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain

