- Conflict Management
- Empathy
- Interpersonal Communications
- Communication Strategies
- Composure
- Recognizing Others
- Concision
- Tactfulness
- De-escalation Techniques
- Emotional Intelligence
- Verbal Communication Skills
- Communication
Managing Conflict
Completed by Anastasiia Okipniak
October 16, 2024
7 hours (approximately)
Anastasiia Okipniak's account is verified. Coursera certifies their successful completion of Managing Conflict
Skills you will gain
