Introduction to Customer Service
Completed by Samira Soltani
October 29, 2023
18 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Retail Sales
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Store Operations
- Category: Customer Service
- Category: Non-Verbal Communication

