Introduction to Customer Service
Completed by Samira Soltani
October 29, 2023
18 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Communication
- Category: Problem Solving
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Customer Service
- Category: De-escalation Techniques

