- Continuous Improvement Process
- Quality Control
- Process Improvement
- Customer experience improvement
- Quality Management
- Product Quality (QA/QC)
- Statistical Process Controls
- Service Improvement
- Quality Management Systems
- Quality Improvement
- ISO 9000 Series
- Customer Insights
Quality Improvement and Management
Completed by Majdouline Bakhou
March 27, 2025
11 hours (approximately)
Majdouline Bakhou's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
