- Empathy
- Collaboration
- Critical Thinking
- Negotiation
- Interpersonal Communications
- Relationship Building
- Conflict Management
- Communication
- Analytical Skills
- Active Listening
- Emotional Intelligence
Negotiation Skills and Effective Communication
Completed by Barbara Joan Liedtke
September 6, 2021
26 hours (approximately)
Barbara Joan Liedtke's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
