- Process Mapping
- Consumer Behaviour
- Product Management
- Design Thinking
- User Research
- Customer experience strategy (CX)
- Innovation
- Persona Development
- Needs Assessment
- Customer experience improvement
- Product Strategy
- Business Research
Customer Insights: New Product Development Orientation
Completed by Lê Hoàng Hương Thy
October 14, 2023
12 hours (approximately)
Lê Hoàng Hương Thy's account is verified. Coursera certifies their successful completion of Customer Insights: New Product Development Orientation
What you will learn
Understand management processes and market research/forecasting methods firms can utilize for faster and more effective innovation development.
Gain competence with a set of tools and methods for product design and development.
Gain confidence in your own abilities to create a new products.
Skills you will gain
